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Mail Order Information

General Mail Order Information

Important! Please read before you order. Sorry, we do not ship outside of Canada

EARLY ORDER DISCOUNT - Save 10% when you order by March 31, 2017

(Discount applies to plants only - Minimum order $50)

Welcome to our on-line CATALOGUE which contains over 1500 varieties of hardy perennials, Hosta, daylilies, ornamental grasses, vines, shrubs and much more. The catalogue is supported by a simple-to-use shopping cart system and is completely secure. Please read the information below before you order.

All pricing in the catalogue is in Canadian dollars.

We ship plants anywhere in Canada. The minimum order is $25. Sorry, we do not ship outside of Canada.

We do ship many very large orders. If you would like more information please email me. If you are a first time customer we may require a deposit to secure your order.

Select your plants from the CATALOGUE following the easy to use shopping cart system.

The total cost of your order is calculated automatically, including applicable taxes and shipping. You will be given a choice of shipping method -- Expedited Post or Express Post. If you reside in an urban area in Ontario, Quebec or Manitoba Expedited Post is an economical and safe method of shipping your plants. If you reside outside of these areas we strongly recommend that you select Express Post to ensure that your plants arrive in good condition. Please note: If you live in a remote area and select Expedited Post we can not guarantee your plants will arrive in good condition. If you live in a remote area we strongly recommend you select Express Post

BC, Newfoundland and Labrador, Yukon, Nunavut and NWT - sorry, the only shipping option is Express.

MORE IMPORTANT INFORMATION

Many customers have us write specific delivery instructions on the box. For example: "LEAVE AT FRONT DOOR" or "LEAVE ON BACK PORCH". This is a great idea. Make sure the parcel is left in a secure spot out of the weather.

Ontario residents have the 'shipping' option of picking up their plants. Picking up your plants will save you 10%.

We accept VISA and Mastercard. Your payment information is 100% secure when sent through the on-line catalogue. If you prefer, you may order on-line and send your credit card number and expiry date by fax or phone. You can also pay by bank tranfer to chris@canningperennials.com or send a cheque. Please note that we can not reserve your plants until we have your payment information on file or have received your bank transfer or cheque. If you are ordering late in the season (May) and plan to pay by cheque, please note that the shipment of your order may be delayed by weeks, as we can not reserve your plants until we have received and processed your payment. If you are placing an order in May, we highly recommend paying via credit card or bank transfer.

We do not accept COD orders. We are also not set up to take orders by phone .

Order Processing

Plants are allocated when an order and payment are received on-line, on a first come, first served basis. Your credit card will not be charged until your order is ready to be shipped or ready for pick-up. However if your are paying by cheque or bank transfer your payment will be processed immediately. Weather permitting, we will begin shipping Spring orders at the beginning of May, starting with the warmer climate areas. ORDERS ARE SHIPPED ON A FIRST COME, FIRST SERVED BASIS based on weather and availability.

Size and Shipment of Plants

Plants offered are grown in 3.5", 4.5", 6", and gallon containers. The size is specified in the on-line catalogue. Some variations may occur. Prices may change particularly if the container size changes.

Please unpack and plant or pot your shipment as soon as it arrives. Protect it from frost. If you believe you have a problem with your plants, please e-mail us immediately.

Pick-up orders -- your plants will be potted.

Navigating the Catalogue

The Catalogue is very simple to use. All plants are listed by botanical name. There are three ways to navigate the Catalogue:

1. Search for a specific plant. From the Catalogue Menu click on Search. Enter the botanical name of the plant.

2. By Category. All plants are arranged alphabetically by botanical name in several categories.

Click on the category and browse down the list of plants.

Click on a specific variety for more information or to make a purchase.

3. Site Map. From the Catalogue Menu click on Site Map.

Site Map provides a complete, clickable list, by category, of all the plants that we offer.

Looking for a special plant not listed in the catalogue? Please e-mail us. We may have it at our nursery or we may be able to find it for you.

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